1. Account Registration
To access certain features of our services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are solely responsible for safeguarding your password and for all activities that occur under your account.
2. Use of Services
You agree to use our services only for lawful purposes and in strict accordance with these Terms and our Acceptable Use Policy. You agree not to use the services in any way that violates any applicable local, state, national, or international law or regulation.
3. Payment and Billing
By subscribing to our services, you agree to pay the fees associated with the plan you select. All fees are non-refundable unless otherwise explicitly stated in our SLA or specific plan contracts. We reserve the right to change our fees upon reasonable advance notice, provided by email or through our customer portal.
4. Service Availability and Backups
While we strive to provide uninterrupted service under our 99.9% uptime SLA, you acknowledge that distributed networks can face unexpected events. You remain responsible for maintaining independent external backups of critical data, in addition to automated WWS snapshots.
5. Termination
We reserve the right to suspend or terminate your account and access to our services at our discretion, following notice, for reasons including material breach of these Terms, fraud, or violations of our Acceptable Use Policy.
6. Limitation of Liability
To the maximum extent permitted by applicable law, WebIQ Web Hosting Services Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
7. Changes to Terms
We may modify these Terms periodically. If material changes are made, we will provide at least 14 days notice via email or platform announcements. Continued use after the effective date constitutes full acceptance.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.